At checkout, choose the payment option labeled “Flex | Pay with HSA/FSA.”
You’ll then complete a brief online eligibility questionnaire. If approved, the
system will handle payment via your HSA or FSA card.

If you don’t have an HSA/FSA card — or prefer another
payment method — you can still pay normally and later submit the itemized
receipt and required documentation to your HSA/FSA provider for reimbursement.

To qualify, the sleep product must be used to treat or manage a diagnosed medical
condition — not just for comfort or general wellness. A formal document called a Letter of Medical Necessity (LMN) must confirm the medical justification for the purchase.

Yes.
Most sleep products — including mattresses or sleep systems — require an LMN to be considered eligible under HSA/FSA rules, because these items are not automatically recognized as medical supplies.

There are a few common reasons:

• The HSA/FSA card may have incorrect details (expiration date, ZIP code, card
  number, etc.).
• The account may not have enough funds to cover the purchase.
• The items in your cart may not qualify under HSA/FSA rules (e.g. they lack required medical justification).

Yes— if you pay by credit card, you can submit the itemized receipt (provided by us) along with your LMN to your HSA/FSA administrator for reimbursement after
the purchase.

Absolutely. Because each HSA/FSA plan may have different rules or restrictions (often depending on your employer or plan administrator), we strongly recommend
verifying eligibility before purchasing.